Your account & security

What lives on your profile

The Profile screen holds everything that is yours alone — as opposed to Settings, which mixes personal display preferences with workspace-wide branding.

• Your name — how you appear to the rest of the team and in the activity log. You can change it at any time.
• Your email and role — shown for reference. Only an admin can change your role, and your email is fixed.
• Your picture — taken from Google or Microsoft when you sign in with one of them, so there is nothing to upload. If you signed up with an email and password, or your provider has no picture to give (Apple does not), your initial is shown instead.

Your password

Change it from Profile — you will be asked for your current password first. A new password must satisfy every rule below, and a live meter shows which ones you have met as you type.

• At least 8 characters
• One lowercase letter
• One uppercase letter
• One number
• One symbol

Passkeys — the better way in

A passkey replaces your password with your fingerprint, your face, or your device's PIN. There is nothing to remember and nothing to steal: the secret never leaves your device, so it cannot be phished, guessed or leaked in a breach.

1. 1

   Add one

   Profile → Passkeys → Add a passkey. Your device asks you to confirm with a fingerprint, face or PIN.

2. 2

   Name it

   Give it a name you will recognise later — «Work laptop», «My phone» — so you know which is which.

3. 3

   Sign in with it

   Press Passkey on the sign-in page. No email, no password, one confirmation.

Your profile shows how many passkeys you have registered against the maximum — see Limits for the number. There is a cap so the list stays short enough to recognise every entry in: a credential you cannot place is one you should remove. At the limit, Add a passkey is disabled until you delete one.

The language we email you in

Communication language on your profile controls the language of the emails the platform sends *you*: sign-in links, verification codes and invitations. It is deliberately separate from the interface language, so you can work in an English dashboard and still receive Arabic email, or the other way round.

The setting travels with you, not with whoever presses send. A colleague inviting you to a survey while working in an Arabic dashboard still reaches you in English if that is what you chose here.

Respondents have no profile to set, so the platform uses what they have already told it — see How a language is chosen.